Your whole team on one WhatsApp number.

Built on the official WhatsApp Business API. Customers message one number, a chatbot answers the common questions, and the rest go to the right person.

Book a WhatsApp demo What it does

WhatsApp CRM: AI chatbot flows, bulk messages and a shared team inbox

What it does

WhatsApp, run like a team

Shared inbox

Several agents on one number, with assignment, internal notes and full history.

AI assistant and chatbot flows

Answers prices, opening hours and order status in Arabic and English, then hands over to a person.

Broadcast campaigns

Approved templates to customers who opted in, scheduled, with delivery tracking.

Built-in CRM

Tags, segments, a sales pipeline and analytics on response time and agent performance.

Inbox · todayExample

Conversations 126
Answered by the chatbot 71
Average first reply 2 min

What a manager sees in the WhatsApp CRM dashboard.

In every software plan

We get your number live, then stay with you

A shared inbox only helps once the number is approved and your agents are comfortable in it. So the Meta application, the setup and the training come with the plan.

The Meta applicationWe handle the WhatsApp Business API application with Meta for you.
Your way of replyingAgents, assignment rules and chatbot answers, configured around how your team already replies.
Training for agentsSessions for agents and supervisors on the inbox, broadcasts and reports, in Arabic, at your office or online.
Support on WhatsAppSomeone on our side from 10:00 to 18:00, while we keep the hosting, backups and updates running.

Book a demo

Getting started

Live in weeks, not months

1DemoA 30-minute call where we try the inbox and chatbot on the questions your customers ask.
2SetupWe set up your agents and chatbot flows, and import your contact lists.
3TrainingAgents practise on real conversations before the whole team moves over.
4Go liveIn the first month we review response times and improve the chatbot answers.

Questions

Before you start

Do we need the official WhatsApp Business API?

Yes, and Masters handles the application with Meta for you. The official API protects your number from bans and allows broadcast campaigns.

Can several people answer from one WhatsApp number?

Yes. WhatsApp CRM gives your team a shared inbox on one number, with assignment, notes and the full history of every chat.

Can the chatbot answer in Arabic?

Yes. The chatbot and AI assistant answer common questions in Arabic and English, and hand the chat to a person when needed.

Where are our chats and contacts kept?

WhatsApp CRM keeps them on servers Masters manages, backed up daily. They stay yours to export at any time, and our cyber security team reviews the setup.

Answer every WhatsApp on time

Tell us how many messages you get a day and how many people answer them. We'll show you WhatsApp CRM on a 30-minute call.

Book a demo WhatsApp us

Works well with

Masters CRMEvery lead from ads, WhatsApp and calls in one pipeline, with an owner and a next step.Masters CRM →HR SystemAttendance, leave, payroll, evaluations and recruitment in one system.HR System →Real Estate SystemProjects, units, reservations and broker commissions for developers and brokerages.Real Estate System →